વિષયના પાનાઓ:   [1 2 3] >
How to respond when a client misspells your name
દોર પોસ્ટ કરનાર: Metin Demire (X)
Metin Demire (X)
Metin Demire (X)
તર્કી
Local time: 21:37
ઇટાલિયન થી ટર્કિશ
+ ...
May 26, 2022

I don't think my name is a difficult one to type. Yet a client, whose name contains a letter with a diacritic, which I am sure many languages don't have, misspelt my name twice while I had carefully copied the exact letter in their name for the cute piece of a stroke to be placed where it belongs fearing it would otherwise mean something unkind in their language.

I wouldn't care if it happened only once. But being called Matin and then Metil indicates a pattern of bl
... See more
I don't think my name is a difficult one to type. Yet a client, whose name contains a letter with a diacritic, which I am sure many languages don't have, misspelt my name twice while I had carefully copied the exact letter in their name for the cute piece of a stroke to be placed where it belongs fearing it would otherwise mean something unkind in their language.

I wouldn't care if it happened only once. But being called Matin and then Metil indicates a pattern of blatant disregard. Does that ever happen to you? If so, how do you generally respond?

PS: Sorry if this is not the right forum to ask this question. I am not sure into which category it should fall. Thank you.



[Edited at 2022-05-26 19:34 GMT]
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Jean Lachaud
Jean Lachaud  Identity Verified
યૂનાઇટેડ સ્ટેટસ્
Local time: 14:37
અંગ્રેજી થી ફ્રેન્ચ
+ ...
Be firm May 26, 2022

It happens all the time, People can't read, or spell. And, yes, it is infuriating.

In my next message, I insert this: "Please note that the proper spelling of my name is Xxxxxx."

In the end, what is really important is to be paid the agreed amount, though.

J L


Metin Demire (X)
expressisverbis
Philip Lees
Philippe Etienne
Sarah Lewis-Morgan
 
Thomas T. Frost
Thomas T. Frost  Identity Verified
પોર્ટુગલ
Local time: 19:37
ડેનીશ થી અંગ્રેજી
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Suggestion May 26, 2022

If it happens again, you can say something like, 'I'm not sure who Martin [or whatever the misspelling is] is, but if you want to contact him, I suggest you send him an email. In the meantime, allow me to ask if there is anything I can help you with.'

Metin Demire (X)
expressisverbis
Sabrina Bruna
Ester Vidal
Mako Fabris
 
Metin Demire (X)
Metin Demire (X)
તર્કી
Local time: 21:37
ઇટાલિયન થી ટર્કિશ
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વિષયની શરૂઆત કરનાર
Martin May 26, 2022

Thomas T. Frost wrote:

If it happens again, you can say something like, 'I'm not sure who Martin [or whatever the misspelling is] is, but if you want to contact him, I suggest you send him an email. In the meantime, allow me to ask if there is anything I can help you with.'


I've also been a Martin many times.


 
expressisverbis
expressisverbis
પોર્ટુગલ
Local time: 19:37
સભ્ય (2015)
અંગ્રેજી થી પોર્ચુગિઝ
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Depending on the name of that client May 26, 2022

I would reply to him by butchering his name, for example:

"Hello, Rumpelstiltskin,
I hope you are doing well (...)"



I am sure he will get your name right, and he will never misspell it again.
"An eye for an eye, a tooth for a tooth"



[Edited at 2022-05-26 21:07 GMT]

[Edited at 2022-05-2
... See more
I would reply to him by butchering his name, for example:

"Hello, Rumpelstiltskin,
I hope you are doing well (...)"



I am sure he will get your name right, and he will never misspell it again.
"An eye for an eye, a tooth for a tooth"



[Edited at 2022-05-26 21:07 GMT]

[Edited at 2022-05-26 21:07 GMT]
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Matthias Brombach
Tom in London
 
Tom in London
Tom in London
યૂનાઇટેડ કિંગ્ડમ
Local time: 19:37
સભ્ય (2008)
ઇટાલિયન થી અંગ્રેજી
Yes May 27, 2022

expressisverbis wrote:

I would reply to him by butchering his name, for example:

"Hello, Rumpelstiltskin,
I hope you are doing well (...)"



I am sure he will get your name right, and he will never misspell it again.
"An eye for an eye, a tooth for a tooth"



Yes- that's the solution. Start misspelling their name; however do it with subtle misspellings- not blatantly obvious mistakes. At some point the two of you will come to an agreement.

You've just reminded my of my grandmother who, when speaking to another member of the family, would run through her various options of names of family members, before coming to rest on the name of the person she was addressing. I was Walt-Dave-Tom.

[Edited at 2022-05-27 06:58 GMT]


expressisverbis
Francesca Grandinetti
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
પોર્ટુગલ
Local time: 19:37
સભ્ય (2007)
અંગ્રેજી થી પોર્ચુગિઝ
+ ...
Not only clients May 27, 2022

My first name is not difficult at all, but I can’t count the times it has been misspelled by people here on Proz (as if I didn’t know how to write my own name). I’ve seen Térèsa/Tereza/Theresa/Thereza. It irritates me but I just sigh and shrug…

expressisverbis
Barbara Carrara
 
Agneta Pallinder
Agneta Pallinder  Identity Verified
યૂનાઇટેડ કિંગ્ડમ
Local time: 19:37
સભ્ય (2014)
સ્વિડીશ થી અંગ્રેજી
+ ...
Is it really such a big deal? May 27, 2022

It happens to me occasionally, but does it really matter? I wouldn't bother unless it was a misspelling in a formal document, like an NDA or a contract. Then I would politely and without making a fuss ask for a correction.

Philippe Etienne
Baran Keki
Maria Teresa Borges de Almeida
Chris Says Bye
Robert Rietvelt
expressisverbis
Christine Andersen
 
Philippe Etienne
Philippe Etienne  Identity Verified
સ્પેન
Local time: 20:37
સભ્ય
અંગ્રેજી થી ફ્રેન્ચ
Copy-paste May 27, 2022

It happens all the time. They match it to their equivalent in their native language and adapt it.
When I reply to a very foreign sender, I copy-paste their name, even more so when they have weird bars and accents like Serbo-croatian or Polish.
I don't feel offended at all, and I'm sure I've wrongly spellt names that originate from countries where chaining 10 consonants (or vowels) in a row is commonplace.
I find reading more "loose" and "it's" than necessary more irritating.... See more
It happens all the time. They match it to their equivalent in their native language and adapt it.
When I reply to a very foreign sender, I copy-paste their name, even more so when they have weird bars and accents like Serbo-croatian or Polish.
I don't feel offended at all, and I'm sure I've wrongly spellt names that originate from countries where chaining 10 consonants (or vowels) in a row is commonplace.
I find reading more "loose" and "it's" than necessary more irritating.

Only when I am called Barbara or Rajalavarumian do I mention the mistake to my counterpart.

Philippe
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Christine Andersen
Dr. Matthias Schauen
Maria Teresa Borges de Almeida
Barbara Carrara
 
WolfgangS
WolfgangS
ફ્રાંસ
Local time: 20:37
સભ્ય (2007)
અંગ્રેજી થી જર્મન
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How to respond when a client misspells your name May 27, 2022

My family migrated to Italy when I was about 11 and my first name was mispelled in so many ways: Fosca, Oscar, Golf, Gofang ... ehm, my name is Wolfgang ... that I don't care anymore when my second name is mispelled, too, in many ways.
At least, here in France, they don't care too much about a non-French name as I may be native from Alsacia, but without some help they would never get it right.


 
I don’t mind May 27, 2022

Hardly anybody spells my name right. All too often they spell Ice with a silent N at the start. But I don’t mind.

Kay Denney
Maria Teresa Borges de Almeida
expressisverbis
 
Tom in London
Tom in London
યૂનાઇટેડ કિંગ્ડમ
Local time: 19:37
સભ્ય (2008)
ઇટાલિયન થી અંગ્રેજી
So right May 27, 2022

Philippe Etienne wrote:

"loose" and "it's"



Indeed.


 
Tom in London
Tom in London
યૂનાઇટેડ કિંગ્ડમ
Local time: 19:37
સભ્ય (2008)
ઇટાલિયન થી અંગ્રેજી
Silvano May 27, 2022

Wolfgang wrote:

My family migrated to Italy when I was about 11 and my first name was mispelled in so many ways: Fosca, Oscar, Golf, Gofang ... ehm, my name is Wolfgang ... that I don't care anymore when my second name is mispelled, too, in many ways.
At least, here in France, they don't care too much about a non-French name as I may be native from Alsacia, but without some help they would never get it right.


This reminds me of the car mechanic in Florence who used to fix up my clapped-out secondhand Fiat 500. His name was Silvano and he was part of a community of exiles who left what is now Slovenia, when Yugoslavia was created and Tito took over.

Silvano's second name was Smerde. Not good if you live in Florence among the Florentines, who are known for their sardonic wit.

So he applied to change his name. The trouble was, you are only allowed to change the first or last letter. So his only options were Merde or Smerd. In the end he just settled for "call me Silvano".



[Edited at 2022-05-27 12:10 GMT]


Emanuele Vacca
Riccardo Schiaffino
 
WolfgangS
WolfgangS
ફ્રાંસ
Local time: 20:37
સભ્ય (2007)
અંગ્રેજી થી જર્મન
+ ...
LOL May 27, 2022

Tom in London wrote:


So he applied to change his name. The trouble was, you are only allowed to change the first or last letter. So his only options were Merde or Smerd. In the end he just settled for "call me Silvano".



[Edited at 2022-05-27 08:41 GMT]


LOL


 
Angie Garbarino
Angie Garbarino  Identity Verified
Local time: 20:37
સભ્ય (2003)
ફ્રેન્ચ થી ઇટાલિયન
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I don't care May 27, 2022

Agneta Pallinder wrote:

It happens to me occasionally, but does it really matter? I wouldn't bother unless it was a misspelling in a formal document, like an NDA or a contract. Then I would politely and without making a fuss ask for a correction.


Exactly.


Annie Choi
 
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How to respond when a client misspells your name







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