તકનીકી મંચ » Trados support »
How to activate Trados
દોર પોસ્ટ કરનાર: John Fossey
John Fossey
John Fossey  Identity Verified
કેનેડા
Local time: 20:51
સભ્ય (2008)
ફ્રેન્ચ થી અંગ્રેજી
+ ...
Feb 17

I rarely use Trados as it seems to be a never-ending source of trouble, but today is one of those days where I have to use it.

But clicking on its icon brings up a dialog box "License expired". I check with the SDL accounts page confirms that I have a never-ending license with no expiry date. So I copy the activation code on the Licenses page, click Activate, which brings up the Online Activation page. I paste the activation code in and click Activate. An error box pops up, stating ... See more
I rarely use Trados as it seems to be a never-ending source of trouble, but today is one of those days where I have to use it.

But clicking on its icon brings up a dialog box "License expired". I check with the SDL accounts page confirms that I have a never-ending license with no expiry date. So I copy the activation code on the Licenses page, click Activate, which brings up the Online Activation page. I paste the activation code in and click Activate. An error box pops up, stating "Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings. - The remote server returned an error: (403) Forbidden."

So I click Alternative activation options, then Connection settings, then Test internet connection. A box pops up Internet connectivity check succeeded.

I have no idea what is going on here. What is the activation server address and where do I find the provider settings? Why do I need to know this? How do I proceed so I can get on with my job? ▲ Collapse
 
Kristina Wolf
Kristina Wolf  Identity Verified
ઓસ્ટ્રેલીઆ
Local time: 10:51
સ્પેનીશ થી જર્મન
+ ...
Maybe this helps Feb 17

Found this online:
https://sdl.my.site.com/apex/communityknowledge?articleName=000002203

You can also lodge a ticket with them https://www.trados.com/support/, and scroll down to

Log an installation and licensing support ticket.

O... See more
Found this online:
https://sdl.my.site.com/apex/communityknowledge?articleName=000002203

You can also lodge a ticket with them https://www.trados.com/support/, and scroll down to

Log an installation and licensing support ticket.

Otherwise just try deactivating and reinstalling license. Might do the trick, but I am no expert. ▲ Collapse
 
Walter Blaser
Walter Blaser  Identity Verified
સ્વીત્ઝર્લેન્ડ
Local time: 02:51
ફ્રેન્ચ થી જર્મન
+ ...
Which version of Studio is this? Feb 24

Hi John

Which version of Studio are you trying to activate?
Be aware that very old versions cannot be activated any more because the activation servers have been decommissioned.
You can find more details in this KB article:
https://gateway.sdl.com/apex/communityknowledge?articleName=000019369
 


To report site rules violations or get help, contact a site moderator:

આ મંચના મધ્યસ્થીઓ
Natalie[Call to this topic]
Myron Netchypor[Call to this topic]
Marco Ramón[Call to this topic]
Maya Gorgoshidze[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

How to activate Trados







TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »
Pastey
Your smart companion app

Pastey is an innovative desktop application that bridges the gap between human expertise and artificial intelligence. With intuitive keyboard shortcuts, Pastey transforms your source text into AI-powered draft translations.

Find out more »