Proz.com વિષે મંચ » ProZ.com technical support »
Invoicing tool down
દોર પોસ્ટ કરનાર: Josephine Cassar
Josephine Cassar
Josephine Cassar  Identity Verified
માલ્ટા
Local time: 22:55
સભ્ય (2012)
અંગ્રેજી થી માલ્ટિઝ
+ ...
Dec 19, 2016

Hello, I tried to send an invoice yesterday and tried again this morning but without success. This is the message I get when I try to send the invoice: The www.proz.com page isn't working; www.proz.com is currently unable to handle this request. HTTP Error 500. As a result, somehow, I was told that invoice no.x had been used and I inserte... See more
Hello, I tried to send an invoice yesterday and tried again this morning but without success. This is the message I get when I try to send the invoice: The www.proz.com page isn't working; www.proz.com is currently unable to handle this request. HTTP Error 500. As a result, somehow, I was told that invoice no.x had been used and I inserted no.y which means I made up the same invoice twice now. Are you experiencing this problem too or am I the only one? Thank you.

[Edited at 2016-12-19 08:19 GMT] ▲ Collapse
 
Raffi Jamgocyan
Raffi Jamgocyan  Identity Verified
તર્કી
Local time: 23:55
સભ્ય (2012)
અંગ્રેજી થી ટર્કિશ
+ ...
No problems here Dec 19, 2016

I just issued and sent an invoice without any problems. It worked as usual.

[Değişiklik saati 2016-12-19 08:41 GMT]
 
Josephine Cassar
Josephine Cassar  Identity Verified
માલ્ટા
Local time: 22:55
સભ્ય (2012)
અંગ્રેજી થી માલ્ટિઝ
+ ...
વિષયની શરૂઆત કરનાર
Thank you Dec 19, 2016

I imagine I must be the only one to have this problem seeing no one answered so I submitted a support request. However, thanks. Very strange though.

[Edited at 2016-12-19 09:57 GMT]
 
Josephine Cassar
Josephine Cassar  Identity Verified
માલ્ટા
Local time: 22:55
સભ્ય (2012)
અંગ્રેજી થી માલ્ટિઝ
+ ...
વિષયની શરૂઆત કરનાર
Problem solved Dec 19, 2016

Update: problem solved after I submitted a support request. It seems my email was somehow disabled. In fact, when I answered support, I could not reply till I removed xxx before my email address. Support told me my email address had been somehow disabled. So, thanks.

[Edited at 2016-12-19 17:17 GMT]
 


To report site rules violations or get help, contact a site moderator:

આ મંચના મધ્યસ્થીઓ
Jared Tabor[Call to this topic]
Lucia Leszinsky[Call to this topic]

You can also contact site staff by submitting a support request »

Invoicing tool down






Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

Buy now! »
Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »