માત્ર સભ્યો આ મંચમાં પોસ્ટ કરી શકે

વિષયના પાનાઓ:   [1 2] >
Past membership invoices
દોર પોસ્ટ કરનાર: Tina Vonhof (X)
Tina Vonhof (X)
Tina Vonhof (X)
કેનેડા
Local time: 08:28
ડચ થી અંગ્રેજી
+ ...
Mar 12, 2022

I don't see anyway to contact support directly, so I'll post my question here: Is there some way to access the invoice for my 2021 membership payment?

 
Thomas T. Frost
Thomas T. Frost  Identity Verified
પોર્ટુગલ
Local time: 15:28
ડેનીશ થી અંગ્રેજી
+ ...
Asking support is probably best Mar 12, 2022

https://www.proz.com/support?mode=ask

Beatriz Ramírez de Haro
 
Lingua 5B
Lingua 5B  Identity Verified
બોસ્નીઆ અને હેર્ઝગોવિના
Local time: 16:28
સભ્ય (2009)
અંગ્રેજી થી ક્રોએશિયન
+ ...
Try this. Mar 12, 2022

Go here: https://www.proz.com/invoice/, then “Payable” tab at the top horizontal menu.

[Edited at 2022-03-12 22:56 GMT]


 
Tina Vonhof (X)
Tina Vonhof (X)
કેનેડા
Local time: 08:28
ડચ થી અંગ્રેજી
+ ...
વિષયની શરૂઆત કરનાર
It works Mar 13, 2022

Thanks a lot Thomas, that link works. I have submitted a support request. I don't understand why 'support' is not an easily accessible button on the front page. The only thing I could find is a list of topics.



[Edited at 2022-03-13 00:31 GMT]


 
Tina Vonhof (X)
Tina Vonhof (X)
કેનેડા
Local time: 08:28
ડચ થી અંગ્રેજી
+ ...
વિષયની શરૂઆત કરનાર
@Lingua Mar 13, 2022

Thank you for thinking along but that leads to invoices that you send to clients, not to invoices issued by proz.com to me.

 
Lingua 5B
Lingua 5B  Identity Verified
બોસ્નીઆ અને હેર્ઝગોવિના
Local time: 16:28
સભ્ય (2009)
અંગ્રેજી થી ક્રોએશિયન
+ ...
@Tina Mar 13, 2022

On my end, it leads to membership invoices, they are all listed. That’s strange, so we all have different routes for it. Have you clicked “Payable” at the top?

[Edited at 2022-03-13 05:17 GMT]


 
Mihai Badea (X)
Mihai Badea (X)  Identity Verified
લુક્સમબર્ગ
Local time: 16:28
અંગ્રેજી થી રોમેનિયન
+ ...
Different link Mar 13, 2022

Lingua 5B wrote:

On my end, it leads to membership invoices, they are all listed. That’s strange, so we all have different routes for it. Have you clicked “Payable” at the top?

[Edited at 2022-03-13 05:17 GMT]


https://www.proz.com/invoice?sp_mode=payables

Also, the confirmation email might contain a direct link.


 
Lingua 5B
Lingua 5B  Identity Verified
બોસ્નીઆ અને હેર્ઝગોવિના
Local time: 16:28
સભ્ય (2009)
અંગ્રેજી થી ક્રોએશિયન
+ ...
The same link. Mar 13, 2022

It’s the same link I sent, if you just click “Payable” at the top.

 
Mihai Badea (X)
Mihai Badea (X)  Identity Verified
લુક્સમબર્ગ
Local time: 16:28
અંગ્રેજી થી રોમેનિયન
+ ...
A second way Mar 13, 2022

Lingua 5B wrote:

It’s the same link I sent, if you just click “Payable” at the top.


True. You mentioned in your first posting that "Payable" needed to be clicked on.

Another way to reach invoices is from the profile page (Settings > My Wallet). Since graphics tend to make things easier, here it is:

Screenshot_20220313-062936 (1)


 
Mihai Badea (X)
Mihai Badea (X)  Identity Verified
લુક્સમબર્ગ
Local time: 16:28
અંગ્રેજી થી રોમેનિયન
+ ...
Accessing support from the home page Mar 13, 2022

Tina Vonhof wrote:

Thanks a lot Thomas, that link works. I have submitted a support request. I don't understand why 'support' is not an easily accessible button on the front page. The only thing I could find is a list of topics.



[Edited at 2022-03-13 00:31 GMT]


Tina, while being on the home page, there are at least three ways to access Support.
By clicking Contact (bottom left), and then Billing & Payment, you can find a list of frequently asked questions that includes your question, but also other relevant questions relating to billing and payment:

Screenshot_20220313-065237


 
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Past membership invoices






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