Cannot talk to anybody for help about an assistance request
Thread poster: Yellow Hub srl
Yellow Hub srl
Yellow Hub srl  Identity Verified
Italy
Local time: 16:48
Italian to English
+ ...
Nov 15, 2023

Hello Everybody,
I posted a request for assistance some two months ago, for an issue that has been lingering for some 8 odd years, but couldn't find a solution to this problem.
On top of this, the three phone numbers that are indicated in this website either don't work (Ukraine), there is nobody on the other end of the line (Argentina), or you are redirected again to the website by an annoying answering machine (USA).
Is there any possibility to talk to some human being from
... See more
Hello Everybody,
I posted a request for assistance some two months ago, for an issue that has been lingering for some 8 odd years, but couldn't find a solution to this problem.
On top of this, the three phone numbers that are indicated in this website either don't work (Ukraine), there is nobody on the other end of the line (Argentina), or you are redirected again to the website by an annoying answering machine (USA).
Is there any possibility to talk to some human being from Proz.com?

Thanks
Collapse


 
Naiara Solano
Naiara Solano
Local time: 11:48
SITE STAFF
Your case is being checked Nov 15, 2023

Hi Giuliana,

Thanks for contacting us. I hope you are well.

We are aware of your case and it is under checking by the Support Team. A reply will be provided this week, once the investigation is made and all the information presented checked.

We really appreciate your patience! As soon as we have an update, we will get back to you.

Kind regards,

Naiara Solano
ProZ.com Staff


 
texjax DDS PhD
texjax DDS PhD  Identity Verified
Local time: 10:48
Member (2006)
English to Italian
+ ...
How long does it take to get a reply? Nov 15, 2023

ProZ user wrote:

I posted a request for assistance some two months ago, for an issue that has been lingering for some 8 odd years


ProZ staff wrote:

Your case is being checked.
We really appreciate your patience!


In a nutshell:

1922


IrinaN
monica.m
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Lucia Leszinsky[Call to this topic]

You can also contact site staff by submitting a support request »

Cannot talk to anybody for help about an assistance request






Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »