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Poll: Why should a client choose you over another translator? Thread poster: ProZ.com Staff
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This forum topic is for the discussion of the poll question "Why should a client choose you over another translator? (Please select one)".
This poll was originally submitted by Mary Worby. View the poll results »
[Subject edited by staff or moderator 2010-04-29 11:22 GMT]
[Subject edited by staff or moderator 2010-04-29 11:27 GMT]
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I consider the quality of my work and my reliability to be two of my greatest strengths.
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Mary Worby 
United Kingdom
Local time: 01:09
German to English
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| I missed out quality! | Apr 29, 2010 |
It did occur to me after submitting the poll that I forgot quality!
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Colin Ryan (X)
Local time: 02:09
Italian to English
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| I'd keep quiet about that if I were you... | Apr 29, 2010 |
...you don't want it getting around that quality is not your top priority!
Can you make your poll retroactively anonymous?
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| combination of... | Apr 29, 2010 |
My professionalism (which includes quality I think)
My experience
My availability
My speed
I work usually on tight deadlines, I am always available for my clients, I have a relevant experience in my field and I am fast and accurate. So, I do not think I am God, and I am sure there are a lot of better translators around the world, but that's what I offer, and my regular clients are happy and they keep me, new clients, well once they try the "NO doesn't exist-approa... See more My professionalism (which includes quality I think)
My experience
My availability
My speed
I work usually on tight deadlines, I am always available for my clients, I have a relevant experience in my field and I am fast and accurate. So, I do not think I am God, and I am sure there are a lot of better translators around the world, but that's what I offer, and my regular clients are happy and they keep me, new clients, well once they try the "NO doesn't exist-approach" they are happy.
Further explanation: I am ALWAYS available for my regular clients because they are always available for me:
quick/regular payments (which should be normal, but sometimes it doesn't happen so it is correct to thank the good payers)
if I need more work for example for extra, sudden expenses I call and I ask and I get it. ▲ Collapse
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Interlangue (X)
Angola
Local time: 02:09
English to French
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| Professionalism | Apr 29, 2010 |
IMHO, this includes quality of the translation and reliability + quality of the relation with the customer (mutual respect).
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Mary Worby
United Kingdom
Local time: 01:09
German to English
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| I also had 'a combination of the above' as an option | Apr 29, 2010 |
But I guess that then everyone would have voted for that! I just wanted to work out where people perceived their USPs were. Personally, I think the key is a combination of quality results, reliability and approachability, but narrowing it down to a single answer is tough.
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| Combination - plus comfort of having worked with one earlier | Apr 29, 2010 |
Gianluca Marras wrote:
My professionalism (which includes quality I think)
My experience
My availability
My speed
I work usually on tight deadlines, I am always available for my clients, I have a relevant experience in my field and I am fast and accurate. So, I do not think I am God, and I am sure there are a lot of better translators around the world, but that's what I offer, and my regular clients are happy and they keep me, new clients, well once they try the "NO doesn't exist-approach" they are happy.
Further explanation: I am ALWAYS available for my regular clients because they are always available for me:
quick/regular payments (which should be normal, but sometimes it doesn't happen so it is correct to thank the good payers)
if I need more work for example for extra, sudden expenses I call and I ask and I get it.
Its usually a comination - plus the comfort of having worked with someone in the past and knowing their strengths, reliability as well as limitations if any - many of us I am sure have clients who prefer us over others even though we may not be the "cheapest" or "best" (whatever that may mean)
Cheers from a rather hot (38 degrees C) India!
Venkatesh
[Edited at 2010-04-29 09:08 GMT]
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m_temmer
Local time: 18:09
English to Dutch
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Anne Bohy
France
Local time: 02:09
English to French
| Quality too... | Apr 29, 2010 |
I was very surprised that the translation itself was not part of the criteria...
I voted "Other".
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| Professionalism = quality, amongst other things | Apr 29, 2010 |
That's how I read it.
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m_temmer
Local time: 18:09
English to Dutch
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| professionalism = quality? | Apr 29, 2010 |
Some customers aren't interested in top-quality translations because that's too expensive. I don't work for those customers as quality is my number one priority.
However, translators and agencies that do, may very well be very professional.
But that's just how I see this.
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Catherine Knight wrote:
I consider the quality of my work and my reliability to be two of my greatest strengths.
My thoughts exactly
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| Post removed: This post was hidden by a moderator or staff member because it was not in line with site rule |
Gianluca Marras wrote:
if I need more work for example for extra, sudden expenses I call and I ask and I get it.
That sounds really practical!
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