Platform Overview

Get familiar with the Remoto interface and dashboards

10 min read
5 steps
1

User Type-Specific Dashboards

  • Interpreters and individual users: Dashboard at /user/dashboard
  • Organizations: Dashboard at /agency/dashboard
  • Each dashboard is tailored to your user type
  • Different features available based on your role
2

User dashboard features (interpreter & booking)

  • Stream Video connection status indicator
  • Remoto eligibility status banner (if applicable)
  • On-Demand section with interpreter statistics
  • Availability toggle (for Remoto-eligible interpreters)
  • Quick access to: Scheduled Calls, Call History, Earnings, Settings
User dashboard features (interpreter & booking)
3

Organization Dashboard Features

  • On-Demand with advanced filters
  • Assigned Interpreters section
  • Call Analytics and Reports
  • Billing and Transaction management
  • Team Member management
4

Stream Video Status

  • Check connection status on your dashboard
  • Connected: Ready for calls
  • Connecting: Establishing connection
  • Error: Connection issues - may need refresh
  • Stream Video must be connected to make or receive calls
Stream Video Status

Was this article helpful?

Coming Soon
Coming Soon