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Unhappy user of TO3000 (development has basically stopped)
Thread poster: Michael Beijer
Emeline Jamoul
Emeline Jamoul  Identity Verified
Belgium
Local time: 18:01
English to French
+ ...
LSP.expert Aug 3, 2016

I personally use LSP.expert and am really satisfied with the results! I originally used Excel spreadsheets, so it makes a huge difference in my day-to-day organization and project management. I find that it's quite simple to use once you have set it up with all the needed information. Note that one of the founders is a freelance translator herself, so she understands our needs and is always eager to hear our feedback to improve the platform!

 
Michael Beijer
Michael Beijer  Identity Verified
United Kingdom
Local time: 17:01
Member (2009)
Dutch to English
+ ...
TOPIC STARTER
thanks for getting back to me! Aug 3, 2016

Vladimir Pedchenko wrote:

Hello Michael Joseph,

Greetings from author of original TO3000 version (back in 1999) and now the manager of the team behind TO3000, Projetex, and AnyCount.

It's sad to hear about the inconvenience you are experiencing. I am always happy to have open dialogue and input from users of our products. TO3000 is very complex product already and was born as a result of many users suggestions and inputs. The more complex the product the more time it takes to re-test everything after adding each feature. And we cannot add each and every feature requested by some users because other users complain about user interface becoming too complicated as a result

Also, support has probably not communicated well the point that actually we are developing engine behind both TO3000 and Projetex. They both would be released one after another as soon as engine is ready. And TO3000 will have all the brand new features Projetex has except freelance and vendor management part.

About time - actually we have reached the final stage of development of Projetex 3D, TO3000 3D and AnyCount 3D. If you would like to participate in beta-testing, please, write to [email protected] already next week and you will be able to be among the first to check the new features, and even during beta-testing some small changes are possible so feel free to make suggestions.

Alma, we already have AnyCount 3D version which counts Office 365 version ready for release and plan to release it for September. Please, write to [email protected] on August 15 if you would like to check out beta version.

We have heard from many users that it is better to raise prices and increase development speed. It is not automatic process, just adding more people to the team will not make the process faster but we have already invested a big amount of time, energy and resources in increasing the team processes in a gradual and efficient way. We will see what we can do.

Other solutions really pop up like mushrooms because it is easy to make basic application but it is hard to support it over time and add features continiously. Our team needed that time to keep TO3000/Projetex engine reliable while adding new features and renovating interface. For instance, credit note feature was done in some recent version but was not up to expectations of the users. Now we have done ultimate of how it could be done but this feature alone delayed the release for 2 months, just because of it ubiquitious nature (as it is kind of payment, it's everywhere ). Thank you for your trust over the years and we do believe we will keep #1 position in the usefullness of the software for freelance translators and translation agencies, also thanks to active input from the community.

Kind regards,
Vladimir.
=========================
Vladimir Pedchenko,
AIT Software Development Team
http://www.translation3000.com


Hi Vladimir,

Thanks for answering me here in the forum and informing us about the development of TO3000! Looks like I will just have to be patient.

I would definitely love to test the beta version of TO3000 3D, so will write to [email protected]!

Michael


 
Andrej Fric
Andrej Fric  Identity Verified
Slovenia
Local time: 18:01
Member (2011)
German to Slovenian
+ ...
I'm using TO for 3 years now (or even more) Aug 3, 2016

and I'm quite happy about it.

I enter every PO as it arrives and at the end of the month I simply create invoices (some bigger even before the end of the month). Spares me hours of precious time every month. Best value for this small price ever. Thanks Vladimir & the team.

However, I'm curious, why this piece of software doesn't work on my laptop anymore. When I open the program it remains in small window (banner, actually) and I cannot enlarge it and use it. I tried to
... See more
and I'm quite happy about it.

I enter every PO as it arrives and at the end of the month I simply create invoices (some bigger even before the end of the month). Spares me hours of precious time every month. Best value for this small price ever. Thanks Vladimir & the team.

However, I'm curious, why this piece of software doesn't work on my laptop anymore. When I open the program it remains in small window (banner, actually) and I cannot enlarge it and use it. I tried to reinstall it without success.

I will move the DB now to my external drive to allow the use on both computers, but first I have to clear this problem.
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RE: I'm using TO for 3 years now (or even more) Aug 5, 2016

Andrej Fric wrote:

and I'm quite happy about it.

I enter every PO as it arrives and at the end of the month I simply create invoices (some bigger even before the end of the month). Spares me hours of precious time every month. Best value for this small price ever. Thanks Vladimir & the team.

However, I'm curious, why this piece of software doesn't work on my laptop anymore. When I open the program it remains in small window (banner, actually) and I cannot enlarge it and use it. I tried to reinstall it without success.

I will move the DB now to my external drive to allow the use on both computers, but first I have to clear this problem.


Dear Andrej,
Thank you for being with us and for your valuable feedback.

It may me the case that some kind of incompatibility happened with the software already installed on your laptop.
Has Translation Office 3000 ever started on this computer? Did you make any changes to computer or OS configuration lately?

Please disable anti-virus protection temporarily (if any) and try to run Translation Office 3000 again.

If the application starts this way, please add it to anti-virus security exceptions list. You might need to check your anti-virus software manual for instructions.

If the issue persists, please try running Translation Office 3000 "As Administrator" to troubleshoot possible permissions issues.
Please also specify whether you have installed any applications or Windows updates recently.

In case nothing helps, please submit the ticket at www.aithelp.com , briefly describe the issue and specify your OS version and the version of Translation Office 3000 you use. Please make the screenshot of the issue and pin it to the ticket. It would be also appreciated if you attach the System Information from "Help" - "System and Locale info" section.
AIT support team will do its best to troubleshoot and fix the issue as soon as possible.

As for making the database accessible from different devices, please keep in mind that the paths to the database file and to your Business folder must be exactly the same on all computers you use Translation Office 3000 on.
You may also want to check this instruction for another solution:
http://aithelp.com/index.php?/Knowledgebase/Article/View/481/0/installation-and-synchronization-translation-office-3000-on-several-computers

Please let me know about the progress.

[Edited at 2016-08-05 06:53 GMT]


 
Translation Office 3000 release Aug 10, 2016

Dear Translation Office 3000 users!
We are happy to announce Projetex 3D Beta release which is planned for the nearest days.

It introduces the new engine and new platform for our products such as Projetex, Translation Office 3000 and AnyCount, so the next update for Translation Office 3000 should be the matter of weeks.

We encourage you to take part in Projetex 3D beta testing, which may be interesting for you as Translation Office 3000 3D will repeat many functi
... See more
Dear Translation Office 3000 users!
We are happy to announce Projetex 3D Beta release which is planned for the nearest days.

It introduces the new engine and new platform for our products such as Projetex, Translation Office 3000 and AnyCount, so the next update for Translation Office 3000 should be the matter of weeks.

We encourage you to take part in Projetex 3D beta testing, which may be interesting for you as Translation Office 3000 3D will repeat many functions, UI and appearance of new Projetex.

Please feel free to contact our support team at www.aithelp.com with any questions.
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Michael Beijer
Michael Beijer  Identity Verified
United Kingdom
Local time: 17:01
Member (2009)
Dutch to English
+ ...
TOPIC STARTER
:-) Aug 10, 2016

Mikhail Sergievskiy wrote:

Dear Translation Office 3000 users!
We are happy to announce Projetex 3D Beta release which is planned for the nearest days.

It introduces the new engine and new platform for our products such as Projetex, Translation Office 3000 and AnyCount, so the next update for Translation Office 3000 should be the matter of weeks.

We encourage you to take part in Projetex 3D beta testing, which may be interesting for you as Translation Office 3000 3D will repeat many functions, UI and appearance of new Projetex.

Please feel free to contact our support team at www.aithelp.com with any questions.


Thanks for the info Mikhail,

That's great news! Very much looking forward to trying it out.

Michael


 
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Michael Beijer
Michael Beijer  Identity Verified
United Kingdom
Local time: 17:01
Member (2009)
Dutch to English
+ ...
TOPIC STARTER
Projetex 3D just released! Sep 7, 2016

Looks very interesting. see: http://translationmanagementsoftware.com

Projetex3D

Hopefully "TO3000 3D" will follow soon!

Michael

[Edited at 2016-09-07 23:43 GMT]


 
jyuan_us
jyuan_us  Identity Verified
United States
Local time: 13:01
Member (2005)
English to Chinese
+ ...
What is the difference between Sep 8, 2016

Andrej Fric wrote:

and I'm quite happy about it.

I enter every PO as it arrives and at the end of the month I simply create invoices (some bigger even before the end of the month). Spares me hours of precious time every month. Best value for this small price ever. Thanks Vladimir & the team.

However, I'm curious, why this piece of software doesn't work on my laptop anymore. When I open the program it remains in small window (banner, actually) and I cannot enlarge it and use it. I tried to reinstall it without success.

I will move the DB now to my external drive to allow the use on both computers, but first I have to clear this problem.


"entering every PO (into TO3000) ... and creating invoices at the end of the month" and entering the PO info into your own invoice templates?

I have always been curious about why a freelancer may even need this kind of software.


 
Michael Beijer
Michael Beijer  Identity Verified
United Kingdom
Local time: 17:01
Member (2009)
Dutch to English
+ ...
TOPIC STARTER
hmm, good question Sep 8, 2016

jyuan_us wrote:

Andrej Fric wrote:

and I'm quite happy about it.

I enter every PO as it arrives and at the end of the month I simply create invoices (some bigger even before the end of the month). Spares me hours of precious time every month. Best value for this small price ever. Thanks Vladimir & the team.

However, I'm curious, why this piece of software doesn't work on my laptop anymore. When I open the program it remains in small window (banner, actually) and I cannot enlarge it and use it. I tried to reinstall it without success.

I will move the DB now to my external drive to allow the use on both computers, but first I have to clear this problem.


"entering every PO (into TO3000) ... and creating invoices at the end of the month" and entering the PO info into your own invoice templates?

I have always been curious about why a freelancer may even need this kind of software.


Since I've never really used anything else (I never used Excel, or a Word doc, and went straight to TO3000 many moons ago), I can't really compare. I also don't really have the time to extensively list all of the things that it can do, but I have a feeling that you can do more with it, easier, then if you were to try to do all of these things yourself, e.g., in Excel, etc. Off the top of my head, here are a few things that TO3000 can do:

• work with multiple currencies
• automatic invoice creation
• the program automatically adds up all manner of figures (so no messing around with Excel formulas)
• automatic quote creation
• keeping track of business expenses
• reports
• creating an Excel file at the end of each tax year showing all of your invoices linked with payments
• keep track of all of your rates (for your various services) for your various clients
• handy calendar function, or list function, to keep track of what you are currently working on
• keep track of your payments from clients
• keep track of your client balances
etc.

Michael


 
John Taylor
John Taylor  Identity Verified
United Kingdom
Local time: 17:01
German to English
+ ...
Any news on updates for TO3000? Oct 7, 2016

The thread had gone cold, so to speak.
Has anyone got wind of updates to TO3000 (i.e. not Projetex)?
Feedback from any beta testers?
Surely AIT can't be abandoning TO altogether if it's still selling licences.........
My pet feature request was to allow exchange rates to any number of decimal places.
What do other people want most?


 
Rob Laumen
Rob Laumen
Local time: 18:01
English to Dutch
Another month passed... Nov 10, 2016

John Taylor wrote:

The thread had gone cold, so to speak.
Has anyone got wind of updates to TO3000 (i.e. not Projetex)?


Still no news?


 
Michael Beijer
Michael Beijer  Identity Verified
United Kingdom
Local time: 17:01
Member (2009)
Dutch to English
+ ...
TOPIC STARTER
TO3000 "3D" is on its way... (or so they say) Nov 10, 2016

They FINALLY finished the "3D" version of Projetex (http://www.translationmanagementsoftware.com/ ), and keep saying that they are just about to release the 3D version of TO3000. However, since there are still basic features missing in TO3000 that I asked for over three years ago, I wouldn't hold your breath. However, who knows, they might actually surprise us and release something amazing v... See more
They FINALLY finished the "3D" version of Projetex (http://www.translationmanagementsoftware.com/ ), and keep saying that they are just about to release the 3D version of TO3000. However, since there are still basic features missing in TO3000 that I asked for over three years ago, I wouldn't hold your breath. However, who knows, they might actually surprise us and release something amazing very soon.

For those of us who are not already (happily or unhappily) using TO3000, I recommend having a look at "BaccS": http://www.ibaccs.com/ (whose developer is a lot more responsive, and who is still interested in individual feature requests)

Michael
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Kevin Pfeiffer (X)
Kevin Pfeiffer (X)  Identity Verified
Germany
Local time: 18:01
German to English
+ ...
Which version of TO3000 is the current one? Dec 19, 2016

I am using v.10, but downloaded v.11 today, then I purchased an upgrade license. But I find no documentation referring to v.11 and Support has not yet responded. In the past they were very quick about answering queries (at least that's my memory).

-Kevin


 
John Taylor
John Taylor  Identity Verified
United Kingdom
Local time: 17:01
German to English
+ ...
Watch out for ensuing chaos Jan 6, 2017

Translation Office 3000 3D seems to be available here:
http://www.translator3000.com/

The pricing/upgrade options are not particularly transparent, but it looks like you should probably buy TO3000 v11 via TGB asap if you want 3D for massive EUR 5.55 saving.

Prices on the above page DO NOT include VAT _and_ if
... See more
Translation Office 3000 3D seems to be available here:
http://www.translator3000.com/

The pricing/upgrade options are not particularly transparent, but it looks like you should probably buy TO3000 v11 via TGB asap if you want 3D for massive EUR 5.55 saving.

Prices on the above page DO NOT include VAT _and_ if you click the discounted price it just charges the full price anyway, so who knows whether this would work!

If the discount works, however, the Professional pricing for someone in the UK (20% VAT) [I'm assuming you would use a specialist credit card for Euros) would be:

TGB for v11: EUR 120.50 * 1.2 = 144.60
Upgrade to 3D with current discount (Normal upgrade price is EUR 99): EUR 74.25 * 1.2 = 89.10
Total: EUR 233.70

Current purchase price for 3D with 25% discount: 239.25

So a saving of just EUR 5.55.

Standard purchase price for 3D is a whopping EUR 319, so you would potentially be saving EUR 85.30 by buying via TGB and upgrading now, or EUR 79.75 by just buying a new licence, compared to full price in the future. In all cases, ONLY if you can get the discount links to work...........................

The question is, why bother to run a TGB when you're just about to launch a replacement product?
Or have I missed something?
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Unhappy user of TO3000 (development has basically stopped)






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